We are sorry you are experiencing issues with your STYLSMILE toothbrush. Please send an email to our customer service team at email@example.com and a member of the team will be in touch.
The bristles on the STYLSMILE Toothbrush are Dupont 610.
We recommend you clean your STYLSMILE toothbrush head after use with water, please be sure to clean right down to the base to make sure toothpaste does not build up and block the 2 x windows allowing the LED Blue Light to shine through the bristles.
There is a choice of bristle firmness for the replacement STYLSMILE Toothbrush heads. This pack contains the Standard hardness.
To replace your STYLSMILE Toothbrush head hold the STYLSMILE toothbrush firmly in one hand and the base of the toothbrush head in the other, pull firmly on the toothbrush head to remove it from the toothbrush.